Terms of service

These Terms and Conditions ('Terms') govern your use of the website www.baneraa.com ('Site') and any purchases made through it. By accessing or using our Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of the Site.

Baneraa Fashion Private Limited ('Baneraa', 'we', 'us', or 'our') reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on the Site, and your continued use of the Site after such changes constitutes acceptance of the revised Terms.

1. Eligibility

Use of this Site is available only to persons who are at least 18 years of age or who have the consent of a parent or legal guardian. By using the Site, you represent that you meet this requirement. Baneraa reserves the right to refuse service to any person at its sole discretion.

2. User Account

To make a purchase, you are required to create an account on our Site. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account at care@baneraa.com. Baneraa shall not be liable for any loss arising from your failure to keep your credentials secure.

3. Products & Pricing

We strive to present accurate product descriptions, images, and pricing on our Site. However, we do not warrant that all product descriptions, colours, or pricing information are complete, accurate, or error-free. Colours displayed on your screen may differ from actual product colours due to variations in monitors and display settings.

Prices on our Site are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. We reserve the right to correct pricing errors and, in such cases, may cancel or modify your order accordingly.

4. Orders & Acceptance

Placing an order on our Site constitutes an offer to purchase the selected product(s). Your order is confirmed only upon receipt of an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, suspected fraud, or incomplete information.

5. Payment

We accept payments via credit cards, debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways. Baneraa does not store your payment card details on its servers.

In case of a payment failure, please do not attempt multiple transactions. Contact your bank or payment provider first. For any payment-related disputes, reach out to us at care@baneraa.com.

6. Intellectual Property

All content on this Site — including text, images, graphics, logos, product photographs, collection names, and design elements — is the exclusive property of Baneraa Fashion Private Limited or its licensors and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

7. Prohibited Use

You agree not to use the Site for any of the following purposes:

• Engaging in fraudulent activity or impersonating any person or entity

• Uploading or transmitting malicious code, viruses, or harmful programs

• Scraping, mining, or extracting data from the Site using automated tools

• Making purchases for commercial resale without prior written authorisation from Baneraa

• Any activity that disrupts, damages, or interferes with the proper functioning of the Site

8. Limitation of Liability

To the maximum extent permitted by applicable law, Baneraa shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or any products purchased through it. Our total liability in connection with any claim arising under these Terms shall not exceed the amount paid by you for the specific order giving rise to the claim.

9. Disclaimer of Warranties

The Site and its content are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied. Baneraa does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [City, India].

In the event of a dispute, we encourage you to first contact us at care@baneraa.com to seek an amicable resolution before initiating legal proceedings.

11. Electronic Communications

By using the Site and registering an account, you consent to receive communications from us electronically, including order updates, promotional offers, and policy changes, via email or SMS. You may opt out of promotional communications at any time.

12. Third-Party Links

Our Site may contain links to third-party websites for your convenience. Baneraa does not endorse or take responsibility for the content, privacy practices, or services of any third-party websites. Visiting such links is at your own risk.